Drug counselling and treatment should be available on demand, and every effort should be made to steer users into treatment.

Industry analysts and some of Microsoft's Web site partners say its Active Desktop approach to steering users to Web sites selected by Microsoft has been a failure.

AOL is concerned that future versions of Windows and its bundled Explorer will increasingly steer users toward MSN as part of the .

Other pages steer users toward information on boating safety, maritime organizations and government agencies.

The channel feature is the Seattle-based company's effort to become a gateway, or portal, for steering users to other programming.

This better enables the software to steer sophisticated users toward its advanced features, he said.

Lilly management thought owning a benefits management business was a sure way to steer users toward Lilly's drugs.

Google had expressed concern to antitrust officials that Microsoft's browser routinely steered users to its search service, MSN, giving it an unfair advantage.

Ms. Heck pointed out that Dantz, like many companies seeking to steer users from phone calls to Web-site searches, had recently improved its online tech support.

His plan is to use fast Internet access to steer users directly to pages run by Excite, replicating the all-in-one power of America Online Inc.