This is beneficial to both large and small customers.

Many smaller customers had to have red lines drawn through their account in the book if they were having a hard time.

It will also guarantee small customers a rate reduction of 10 percent.

But just 40 percent of banks surveyed did so for their smaller customers.

But she added, "A number of small and large customers have said they are going to start shifting business our way."

Industry executives predict an additional 10 to 15 percent cut in the bills of residential and small commercial customers.

There she cut swatches and dealt with some of the company's small customers.

All this could have an impact on some of the banks' smaller customers.

As markets are opened wider, however, smaller customers will be able to buy cheaper power.

More than 75,000 customers, large and small, applied to join the program, which begins June 1.