In a service business, the best workers are happy about doing their jobs.

These could include its financial services business and some power plants.

The company's biggest success continued to be its services business.

"Any person in a service business is going to be up against that," she said.

The company's global services business grew by 8 percent, to $12.4 billion.

"Our goal is still to be a national player in the financial services business," he said.

The performance of the services business was considered the most disappointing.

Still, the company's plans for a financial services business seem to lack a road map.

Executives say the services business is having its best year in three decades.

He then worked in the automotive service business from 1919 to 1923.