I got more about how the controls worked from watching Ben's clip.

The Shadow had said that his control would work, but only briefly.

I warned you that the controls on this thing don't work right.

There were only a limited number of ways such controls could work.

But tight control of costs and services can work the other way, too.

But when we fronted it alone, that control no longer worked.

But one day, he gets a strange video player whose remote control also works on people.

Unfortunately, the control did not work the way it was expected to.

Remote control wouldn't work and he couldn't find out why not.

He was sure that somehow he'd just know exactly how all the controls worked.