The study was conducted by Ferrandino & Associates, a planning firm in Elmsford, and Ikea reimbursed the city for its $35,000 cost.

Those perceptions have some basis in reality, according to a survey conducted last year by Louis Harris & Associates for the Metropolitan Life Foundation.

It finished below the industry average in a satisfaction survey of German consumers conducted last fall by J. D. Power & Associates, the research firm.

The auction is being conducted by Veronis, Suhler & Associates, New York investment bankers to the communications industry.

The developer's study was conducted by Eng-Wong, Taub & Associates, a traffic consulting firm.

The poll was conducted in early May by Louis Harris & Associates.

Saab has been rated below-average in customer service surveys conducted by J. D. Power & Associates, an automotive market research firm.

A separate study conducted by Casey, Quirk & Associates last fall also showed satisfied customers.

Continental ranked first in the latest customer satisfaction survey conducted by J. D. Power & Associates for both short- and long-haul flights.

The Group has a current market share in Botswana of 30%, according to an independent survey conducted by Briggs and Associates.