help desk
helpdesk

In this case I could have called the help desk and asked that the number be looked up.

A 24/7 help desk is also available for both students and faculty.

How many problems are resolved per month by individual help desk staff members?

He said the board had a "help desk and lots of resources to make things clear."

As a result, his help desk has a turnover rate of less than 5 percent, he said.

Help desks play a key role in modern business organizations.

Still, many callers do not seem to care where the help desk is.

Help desks and voice response systems use this type of program the most.

So far, the model of a perfect help desk remains elusive.

The need for these tools is great, because the role of the help desk has changed so significantly.

Both companies have designed their products so they can work with most of the major help desk tools.

All technical questions should be directed to the staff at the computer help desk.

Service Level management is often crucial to the help desk process as a measure of its success.

Also between platforms 2 and 3 is a customer help desk.

This is the busiest time of the year on computer help desks around the country.

Many software applications are available to support the help desk function.

Review and evaluate the overall process followed by the help desk.

Tickets are commonly created in a help desk or call center environment.

At first the help desk wasn't supposed to answer questions outside the military but by the time I got there that was old history.

Traditional - Help desks have been traditionally used as call centers.

When their service went down, they tried to reach his help desk, but it was down, too.

Computer help desks are often the target of consumer complaints.

Typically, large help desks have several teams that are experienced in working on different issues.

For that reason, many people are turning to professional help desks to sort out their problems with multiple products.

I run an IT help desk company focused on the home market.